Terms and Conditions

Terms of use
Welcome to SuenaCuba . The conditions of use constitute your agreement with GetOnDomain LLC. (“https://www.suenacuba.com”).

In SuenaCuba we aim to be the top-up company of your choice in the telecommunications services of the market.

For us our clients are the most important, that is why we work hard every day to provide you with a better service. For this reason and to maintain a transparent business relationship is that, later, we expose our conditions of use, and company policies.

Acceptance of the Conditions
The general conditions contained in this legal notice regulate the access and use of the website of SuenaCuba, GetOnDomain LLC. (“https://www.suenacuba.com”).

Access to it implies acceptance without reservation, expressly and in full of these conditions from the moment you access the Website, at which time you also acquire the status of user thereof. The use of certain services offered on this site will be governed, in addition, by the particular conditions provided in each case, which will be deemed accepted by the mere use of such services.

Consequently, any use of the Website implies acceptance of these conditions, which the user undertakes to read in each of the accesses he makes.

Notwithstanding the foregoing, it is possible that in certain cases the user must accept specific conditions of a specific nature, which complement, replace or render, in whole or in part, the general conditions, and that the user also declares to know and expressly accept, in the same terms regulated in the preceding paragraph for these.

If you do not agree with the Terms of Use, you may not activate or not use the service of SuenaCuba. SuenaCuba may timely renew, modify or amend the Terms of Use without prior notice. If you continue to use SuenaCuba services, you accept those changes.

Return Policy
SuenaCuba will attend all claims received in its customer service department in writing by email to the address [email protected]. The return will be subject to study by the company to determine its legitimacy. The client has 90 days to make a claim, after this period no requests will be met.- The amounts claimed will be returned to the customer's account. SuenaCuba reserves the right to deny requests if it considers that the service is within the stipulated conditions, also if it detects a fraudulent or ill-intentioned origin of the same. Similarly, SuenaCuba will not return the credits obtained through promotions, gifts, coupons or similar conditions.

Privacy Policy
In SuenaCuba We have created a series of security measures to keep your personal information secure. We have a secure server and all the information you give us in a confidential way is transmitted through Secure Socket Layer (SSL) and is encrypted on our platform and is only accessible by security systems at your request.

SuenaCuba reserves the right at all times to disclose information if it deems necessary to comply with any regulation, legal process, government request or applicable law, and to edit, refuse to publish, delete or restrict any information or material, in whole or in part , at the sole discretion of SuenaCuba.

By using our services, you accept this privacy policy.

General Responsibilities
It is the sole responsibility of who enters the page of SuenaCuba and uses our services, the correct use of the information, the content, and its services.

By using this service, the user declares and guarantees that he or she will not use the service in any way that violates any copyright, intellectual property or other rights.

Third parties
If you access and use a service provided by a third-party service or content provider, including your local telephone operator ("Provider"), you may be subject to the terms and conditions of that Provider.

Jurisdiction Restrictions
If you reside in a jurisdiction where the law prohibits offering or using Internet telephony or the Services of SuenaCuba, You cannot sign this Agreement. And the use or dissemination of our Website will be subject to your entire responsibility.

Our services SuenaCuba
SuenaCuba It is not responsible for any security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein.

However, SuenaCuba does not guarantee the absence of viruses or other elements on the Website introduced by third parties that may cause alterations in the physical or logical systems of the Users or in the electronic documents and files stored in their systems. In consecuense, SuenaCuba will not be, in any case, responsible for any damage and / or harm of any kind that may arise from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents or files of the Users or any consequence of unauthorized access.

Username and Registration
Through this agreement you agree to provide true, accurate, current and complete information in all fields indicated as mandatory when registering on the website of https://www.suenacuba.com.

You are responsible for all actions resulting from access to the Services of https://www.suenacuba.com and its use by your PIN and / or by your telephone regardless of whether the access is made by you or by a third party with your PIN and / or phone. The information we obtain from you will be used to process transactions with SuenaCuba . The email address that you provide as part of the registration process may be used to send you information about our services, related services, and updates of your concern.

If you provide any information or we have reasonable grounds to suspect that the information is false, inaccurate, not current or incomplete, SuenaCuba may, without prior notice, suspend or cancel your access to our website and deny you any current or future use of our website (or any part thereof).

Authorization
We grant you the non-exclusive and non-transferable right to view and use the Services of SuenaCuba and the Content, subject to compliance with these Terms of Use. Visualization, printing and partial downloading of the content of the Web page is authorized only and exclusively. if the following conditions concur:

1. That it is compatible with the purposes of the website and the SuenaCuba policy.

2. That it be carried out with the sole purpose of obtaining the information contained for personal and private use. Its use is expressly prohibited for commercial purposes or for distribution, public communication, transformation or decompilation.

3. That none of the related content on the website be modified in any way.

4. That no graphic, icon or image available on the website be used, copied or distributed separately from the rest of the images that accompany it.

Likewise, SuenaCuba does not approve and therefore prohibits:
1. Sending unsolicited commercial communications.

2. The unauthorized use of the information contained in the website, its resale, as well as the infringement of the intellectual or industrial property rights of SuenaCuba will give rise to the legally established responsibilities.

3. The use of SuenaCuba Services fraudulently.

4. Posting on the Site or exposing third parties to material that infringes the intellectual property rights of third parties or that is offensive, defamatory, racist, pornographic, illegal, harmful to minors, indecent or considered objectionable at the discretion of SuenaCuba .

Theft, subtraction, unauthorized use of your account / Phone theft
If you detect the theft, theft, unauthorized use of your account or phone theft from which you use SuenaCuba services, you must immediately notify SuenaCuba to proceed with the suspension of SuenaCuba Services. You are responsible for all charges generated in your account with SuenaCuba until the suspension of the Services. SuenaCuba reserves the right to change your PIN and account name at any time at our sole discretion and without prior notice.

Guarantee
We work very hard every day to improve our services and for us, our clients, are the most important and that is why we strive to offer our services with the least number of interruptions possible, with the best quality that is operable to us, to try to guarantee the customer satisfaction

However, SuenaCuba does not offer any explicit guarantee about SuenaCuba Services and denies any implied warranty, including any warranty of merchantability, satisfactory quality or fitness for a specific purpose.

Cessation and interruption of services
SuenaCuba reserves the right, without any responsibility, to refuse, limit, challenge, suspend and / or interfere with or interrupt the SuenaCuba Services, in whole or in part, without prior notice or notification to You, to solve, optimize and / or update the Company Services or for any of the termination reasons set forth in these Terms of Use. Likewise, SuenaCuba may at any time stop the use of SuenaCuba Services for any reason, including others, fraudulent call patterns, excessive use, irregularities in billing and illegal use.

Intellectual Property Rights
SuenaCuba has expressly reserved copyright, trademark, patent and other intellectual property rights over all material or content (including, without limitation, software, data, applications, information, texts, photographs, music, sounds, videos, graphics , logos, symbols, artistic elements and other materials or mobile images) contained in the Services of SuenaCuba or accessible through them ("Content") is owned by SuenaCuba or has been licensed to SuenaCuba by the owner (s) of rights for use as part of the SuenaCuba Services. Likewise, SuenaCuba has the right to remove all material published on the Site at its sole discretion.

Payment
SuenaCuba is a website that uses a prepaid system. All operations are carried out securely through SSL (Secure Socket Layer) For your security, all transactions and storage of information containing financial or personal information are performed in an encrypted manner.

SuenaCuba receives payments through Paypal and Credit or Debit cards, through which you make refills with us.

Credit / debit card fraud is a criminal offense. SuenaCuba , uses automated systems and manuals to confirm the appropriate authorization of credit / debit card, this includes having representatives of SuenaCuba call people who have hired our services. Also, each transaction is tracked. Information related to fraudulent transactions, including but not limited to IP addresses, detailed call records, email addresses and transaction data, is collected and made available to law enforcement officials in accordance with the application. of the law when necessary to assist in the processing of any person who attempts to commit fraud on the websites of SuenaCuba .

By using our services, you agree to agree to the implementation and use of these security controls, as well as the payment methods and variation, at the discretion of SuenaCuba.

Rates
The rates for SuenaCuba Services are published on the Site. SuenaCuba reserves the right to change rates at any time without notice. If you do not wish to accept such rate adjustment, you have the right to cancel the Account. You agree that by continuing to use SuenaCuba Services after the rate adjustment, you accept those adjustments.

The prices published by SuenaCuba on its website are final prices, notwithstanding that this condition may vary, so that when you use our services, you agree that SuenaCuba may modify them without prior notice.

We have no maintenance fees or monthly fees, no registration fee, or other hidden charges.

Account History and receipt
SuenaCuba offers the customer a history of messages, recharges, etc., in which he will be able to see by period of eligible dates, the type of service he has used, to whom he has done it, the movement of his balance as the discounts are deducted. credits from your account

Accounting errors
If you believe or detect that SuenaCuba has incorrectly billed a service or has wrongly credited a payment in your account, you can contact us via mail at the following address. [email protected], before the subsequent 90 days, of the date of the error to which you refer. Our accounting department will verify it and if said error is confirmed, we would let you know as soon as possible and your balance would be promptly replenished.

Cancellation and disabling of SuenaCuba Services
If you breach any of the points set forth in this agreement or lie about any information, data or procedure requested directly or indirectly by SuenaCuba , or if you submit to any process under bankruptcy, insolvency, dissolution or similar laws, You will be in breach of this agreement and we may, without notice to you, suspend the SuenaCuba Services and / or terminate the Terms of Use.

Cancellation of SuenaCuba Services
In SuenaCuba , you have the possibility to cancel SuenaCuba Services when you have it available. All our services can be canceled from the Web or by email notification to the email address [email protected]. In both cases you will receive a notice with the cancellation of the Service and it will be from that moment that your account or service will be officially canceled interchangeably.

Limited liability of SuenaCuba and its underlying suppliers
It follows from our terms of use that neither SuenaCuba , nor any of our underlying suppliers, in any case without exception, is liable for any damages you may have for the use of our services.

This paragraph will remain in effect after the termination of the Conditions of Use.

cession
SuenaCuba has the power to hang over all or part of the Terms of Use without such transfer being considered a change to the Terms of Use, and without notice to you. In that case we will be free from any responsibility. You may not, under any circumstances, assign these Terms and Conditions of Use without prior written authorization from SuenaCuba .

SuenaCubas helps you
In SuenaCuba we want you to always have the help you need.

For this reason we can contact us at [email protected] to answer your questions, your requests and suggestions.

Cookies policy
In SuenaCuba we want to improve your experience on our website more and more, which is why we use cookies to analyze some of our users' browsing data.

This information is used to improve our website, detect new needs and assess the improvements to be introduced in order to provide a better service to the users who visit us.

Below you will find some relevant information about these files.

What are cookies?

Cookies are files that are installed on the computer from which you access our website in order to obtain information related for example with the number of pages visited, the language, social network in which our news is published, the city to the that is assigned the IP address from which users access, the number of users who visit us, the frequency and recidivism of visits, the time of visit, the browser they use, the operator or type of terminal from which it is made the visit. We do not obtain data such as names or surnames of the users or the postal address from which they connect.

How do we analyze this data?

The application we use to obtain and analyze navigation information is Google Analytics

This application has been developed by Google, which provides us with the audience analysis service of our page. This company may use this data to improve its own services and to offer services to other companies. You can know those other uses from the indicated links.

How can you modify these files?

To allow, know, block or delete the cookies installed on your computer you can do so by configuring the browser options installed on your computer.

Acceptance of the SuenaCuba Conditions
The general conditions contained in this legal notice regulate the access and use of the GetOnDomain LLC website. (“Https://www.suenacuba.com”)

Access to it implies acceptance without reservation, expressly and in full of these conditions from the moment you access the Website, at which time you also acquire the status of user thereof. Consequently, any use of the Website implies acceptance of these conditions, which the user undertakes to read in each of the accesses he makes.

Accepting the Terms and Conditions of Use of GetOnDomain LLC. you are accepting the particular conditions of https://www.suenacuba.com

Registration Details
Registered Company Name: GetOnDomain LLC
Registered Address: 1011 SW 110th Terrace, Davie , FL 33324
Phone: 786-712-7909
Email : [email protected]