Yes, you can obtain a SIM card for your vacation in Cuba through ETECSA's Cubacel Tur service. Designed for foreign tourists visiting the island for a short period, this service offers two options for temporary mobile lines:

• Cubacel Tur Plus: 10GB of data, 100 minutes, and 100 SMS, valid for 30 days. Includes unlimited WhatsApp and Facebook services during its validity.
• Cubacel Tur Basic: 4GB of data, 20 minutes, and 20 SMS, valid for 7 days.

To purchase, visit the following link: www.suenacuba.com. You can collect the SIM card at José Martí, Holguín, Varadero airports, or at ETECSA Commercial Offices.

Yes, you can obtain a SIM card directly at the airport in Cuba through ETECSA's CubacelTur service. However, please note that the reservation and payment process is currently done online. Although you can pick up the card at José Martí Airport, Holguín, or Varadero, you need to make the purchase beforehand on the official website www.suenacuba.com. This service is designed for tourists visiting Cuba for a short period and offers a temporary mobile line valid for 30 days, with 6GB of data, 100 minutes, and 100 SMS messages. Additionally, the service is available 24 hours at the airports.

For your phone to work with the CubacelTur SIM card from ETECSA, it needs to meet certain requirements. The phone must be unlocked and operate on the frequency 900MHZ (3G), 2100MHZ (3G), or 1800MHZ (4G).

To check the balance of your CubacelTur tourist SIM card, you can dial the following code on your phone: *222*887#. After dialing this code, you will receive a message with information about the available MB, minutes, and SMS on your card. Please note that this code will provide you with details of the balance and other benefits associated with your tourist SIM card.

The steps to activate your CubacelTur tourist SIM card are as follows:

1. Purchase the tourist SIM card through the official website www.suenacuba.com and follow the instructions to reserve and pay online.
2. Upon arriving in Cuba, collect the SIM card at José Martí Airport, Holguín, or Varadero, at the Etecsa/CubacelTur stand or an ETECSA commercial office.
3. Insert the SIM card into your phone.
4. Make a call to the number *666 to activate the card. Once this call is completed, the card will be activated, and you can start enjoying the benefits, including 6GB of data, 100 minutes, and 100 SMS messages, valid for 30 days.

Consult ETECSA personnel if you need additional assistance.

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